Languages

Global menu

Frequently asked questions

See the most popular questions

Biodôme

All issues

I bought a Passeport MTL or Passion Montréal package. Is it still valid for the Biodôme?

The Biodôme is not part of either of these packages for 2018.

I have an Air Miles certificate that expires on April 30, 2018. What can I do with it now that the Biodôme is closed?

You can exchange your Biodôme ticket for a ticket to the Planétarium Rio Tinto Alcan or the Jardin botanique and Insectarium.

I bought some tickets online (single or package tickets), and I didn’t make it to the Biodôme before it closed. What can I do with them?

A Biodôme ticket purchased online can be exchanged for a ticket to the Planétarium Rio Tinto Alcan or the Jardin botanique and Insectarium.

The same is true for a package bought online: the Biodôme portion can be exchanged for a ticket to the Planétarium Rio Tinto Alcan or the Jardin botanique and Insectarium.

I was given some guest passes for the Biodôme that I thought I’d use this summer. What can I do with them?

Your guest passes are valid until the expiry date marked on them.

I bought a package including the Biodôme, before it closed. I didn’t use the Biodôme portion. Can I keep my ticket and use it once the Biodôme reopens or exchange it?

You have two options:

  • You can keep your ticket and use it once the Biodôme reopens in 2019, or
  • You can exchange it for a ticket to the Planétarium Rio Tinto Alcan or the Jardin botanique and Insectarium and use it now.

It’s up to you!

Space for Life

All issues

Are the Jardin botanique and the Insectarium in the same building?

No, they are about 10 to 15 minutes apart on foot or 5 minutes by car.

Is it easy to travel between the museums?

It's easy to travel between the Jardin botanique, Insectarium, Biodôme and Planétarium Rio tinto Alcan on foot or by car. The Insectarium is on the same site as the Jardin botanique, and the Biodôme and Planetarium are about a 10-minute walk away from the Insectarium.

What are the museums’ rates and opening hours?

You’ll find museum schedules here.

You’ll find museum rates here.

What is the best way to get a map of the museums?

A map will be given to you at the reception desk of all our institutions. If you’d like to look at a map or print one out now, please refer to the following pages.

How is family defined for family rates?

A family is composed of a maximum of five people (limit two adults per family). Please note that admission is free for children ages 0 to 4.

Insectarium

All issues

When will the next "Insect Tastings" be held?

The Insectarium’s last insect tasting was held in 2005. The next edition will take place form June 15 to September 4, 2017.

More information about the event

Do you have any tips for organizing an insect tasting?

In Québec, there are no places where insects are sold for human consumption. However, you can find many species in pet stores (that have lizards), but it is strongly recommended to use them only for breeding (as spawners). The diet of these insects is often neglected because they are not picky eaters… Later generations can be served without concern, since you will have controlled their diet.

Since there are no producers of edible insects, people who want to practice entomophagy must breed their own insects. Our Web site includes pages about breeding domestic crickets and mealworms – darkling beetle larvae. There are also other edible species…

Furthermore, serving insects in restaurants is a delicate matter. A permit must be obtained from the Ministère de l'Agriculture des Pêcheries et de l'Alimentation du Québec (MAPAQ) and certain standards must be met in order for them to be served as food.

In theory, all species of crickets, grasshoppers and some caterpillars are edible. However, some caterpillars are poisonous and may sting or taste bad. Also, crickets (especially) and grasshoppers are omnivorous, and since we can’t be sure what they last consumed, it can be inadvisable to eat them.

Edible insects are those that eat a diet of non-toxic plants. No matter which ones you choose, you should make sure that they have not eaten at least 24 hours before you eat them, so that they can empty the contents of their digestive system. Then, put them in the freezer. This is a painless way of killing them and requires no chemicals. They will also keep longer without spoiling.

Finally, it is recommended to eat only insects that you raise; this assures us of their adequate diet. You will find information about raising two edible insects here: Yellow mealworms and House crickets.

Yellow mealworms and House crickets are widely available in pet shops and are easy to breed.

Are mounted insects available for purchase?

The Insectarium does not encourage trade of mounted insects as several popular species are threatened with extinction.

Can live insects be borrowed or purchased?

The mission of the Insectarium is not to breed insects for sales and/or loans.

Jardin botanique

All issues

Is it possible to buy a plant from the Jardin botanique?

Unfortunately, the Jardin botanique de Montréal does not sell its plants to the public as a rule. There are exceptions, such as the Great Gardening Weekend and special plant sales at the Garden’s boutique.

Occasionally, the Jardin botanique’s affiliated societies also organize plant sales. However, these special events are generally reserved for members.

Can I take a picnic to the Garden?

Unfortunately, the Montréal Botanical Garden’s official policy does not allow picnics on site, except in areas that are designated for meals (the meal area at the Insectarium, as well as the picnic areas situated in front of the Lion statue and at the Frédéric Back Tree Pavilion). The restaurant’s patio offers outdoor tables, and you can eat a meal there brought from home.

Please note that alcoholic beverages, chairs, coolers and blankets are not authorized inside the Garden. Only alcoholic beverages purchased on site can be consumed at the Garden’s restaurant, on its patio and in the meal area of the Insectarium.

You can also start with a visit to the Garden and then enjoy a peaceful picnic at Maisonneuve Park. Afterwards, you could always come back to the Garden to continue your visit. Just let the attendant at the gate know that you’ll be coming back and he or she will stamp your hand as proof you have already paid for admission when you return. If you need to leave the Garden and use a parking lot, use the Insectarium’s lot (the second traffic light east of Pie-IX, near Maisonneuve Park).

Can I use my tripod or other photography equipment at the Jardin botanique?

Tripods and monopods cannot be used in the exhibition greenhouses or the pavilions. However, a tripod can be used in the outdoor gardens*.

You must not block visitor traffic or interfere with employees’ work. You also may not set up your tripod in certain areas (these areas are marked as areas where walking is prohibited), in areas that are off limits to visitors or flower beds. For certain exhibitions, flash may be prohibited.

* Exception: For safety reasons, tripods are not permitted in the Chinese Garden during the “Gardens of Light” event when there are a lot of visitors. Tripods will only be tolerated when there are not many visitors on site.

Are there courses or workshops on horticulture and/or botany?

The Friends of the Botanical Garden organize courses and workshops for amateurs. Visit this page for more information about courses and workshops at the Garden (french only).

Professional-level courses towards a general DEP in horticulture followed by an ASP are given by the École des Métiers de l'Horticulture (french only).

Do you offer an advice service for gardening?

If you would like help identifying a plant, require gardening advice, or need to solve a problem with cultivation, disease or insects among your plants, trees or shrubs, please come to the Jardin botanique’s horticultural information counter to ask our team of experts. Questions submitted by mail, email or fax will not be answered. You may also consult our Green Pages, which contain a wealth of information.

Planétarium Rio Tinto Alcan

All issues

Is my general admission ticket good during March break?

No. March break (March 1 to 24) is a particularly busy time. We recommend that you reserve the date and time for the first show you want to see, and afterward you can remain and see any other shows you like (you may have to wait longer between shows).

How can I be sure that I’ll see the shows I want on that day?

Each show plays several times every day. If you want to see a particular show at a specific time, you should arrive 20 to 30 minutes before the show starts.

Can I remain in my seat for the next show?

No, everyone has to leave the theatre between shows so that the technical team can do their work.

Only groups that have reserved for two shows in a row can remain in their seats between shows.

How many shows can I see at the planetarium with my ticket?

You can see as many shows as you like on the same day.

What does admission to the Planétarium Rio Tinto Alcan include?

Your ticket to the planetarium lets you attend as many shows as you like on the same day. It also gives you access to the current exhibitions.

There are some exceptions: March break, $8 Thursday evenings, construction holiday, Christmas, etc.