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Jardin botanique and Planétarium Rio Tinto Alcan – Special measures

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Planétarium Rio Tinto Alcan - Reopening

We are very pleased to be able to welcome visitors to the Jardin botanique and the Planétarium Rio Tinto Alcan once again, especially families, for whom children 17 and under are admitted free of charge until August 31, 2020.

Please note that the daily capacity of the Botanical Garden as well as the Planétarium Rio Tinto Alcan is limited.

Jardin botanique

Tickets are sold for set times.

Planétarium Rio Tinto Alcan

The number of spaces being limited to 30 people per show, ticket reservation can be done only online.

Online ticket

Health measures in place

Several health measures have been put in place to ensure that all our spaces are in strict compliance with the protocol established by the Quebec Directorate of Public Health. In order to properly plan your visit in the current context, please read the following information.

To ensure a pleasant and safe visit for everyone, Space for Life appeals to your civic sense of responsibility and trusts that you will refrain from visiting these premises if:

  • you have symptoms such as cough or fever.
  • you have difficulty breathing.
  • you’ve been in contact with someone with COVID-19 in the last 14 days.

In order to allow a better control of the number of people on the site,
please note that:

     
The daily capacity of
the Jardin and the Planétarium
is limited
Only timed tickets
for the Jardin
will be available online
Ticket reservations
for the Planétarium Rio Tinto Alcan
are online only

Online ticket


Important general information

  • On your arrival, you will have to answer a few health questions.
  • You must main a distance of 2 meters between yourself and others.
  • Disinfectant and hand-cleaning stations are available at many places on the site.

Important information for the Jardin botanique

  • While not mandatory, wearing a mask is strongly recommended.
  • The exhibition greenhouses remain closed.
  • The pavilions of the Chinese and Japanese Gardens are closed.
  • The Jardin restaurant remains closed, but the Café Terrasse, located near the Rose Garden, is open every day.
  • The Jardin shop is open.
  • Jardin botanique opening hours are:
    • Sunday to Thursday: 9 a.m. to 6 p.m.
    • Friday and Saturday: 9 a.m. to 7 p.m.
  • Sunday to Thursday: 9 a.m. to 6 p.m.
  • Friday and Saturday: 9 a.m. to 7 p.m.
  • We strongly recommend that you purchase timed tickets online.

Important information for the Planétarium Rio Tinto Alcan

  • Wearing a mask is mandatory.
  • The Planétarium restaurant remains closed.
  • The Planétarium shop is open from 10:30 AM to 1:30 PM every day from July 13 through September 8.
  • The Planétarium is open from 9 a.m. to 5 p.m. every day from July 13 through September 8. Consult the Planétarium Rio Tinto Alcan film schedule
  • The number of spaces being limited to 30 people per show, ticket reservations can be made only online.

Watch for the pictograms

Various pictograms displayed throughout the site remind visitors of the health guidelines in effect:

Consignes - pictograms

⬇ General ⬇ Ticketing ⬇ Programming ⬇ Day camps

General

Is it mandatory for visitors to wear a face covering?
Wearing a face covering is mandatory for all visitors at the Planétarium Rio Tinto Alcan. It is not mandatory for visitors at the Jardin botanique, but strongly recommended. Face coverings are on sale at the Jardin botanique shop.

We also ask visitors to respect the health measures in place and appeal to their sense of civic responsibility by asking them not to visit our premises if they have symptoms of cough or fever, or if they have difficulty breathing.

What health measures have you put in place?
All our spaces are in full compliance with the protocol established by the Government of Québec and the Directorate of Public Health:

  • each visitor is required to answer a few health questions upon arrival;
  • wearing a face covering is mandatory for all visitors at the Planétarium Rio Tinto Alcan and strongly recommended for all visitors in the Jardin botanique’s outdoor gardens;
  • hand-washing/disinfection stations are strategically located throughout our sites, including at entry points;
  • ground markings indicate physical distancing between visitors in queues;
  • markings on the ground indicate the direction of one-way traffic inside premises (shop, restaurant, restrooms);
  • dining and relaxation areas have a limited number of tables and chairs to ensure physical distancing;
  • overall capacity has been reduced to limit the number of visitors on site at any given time.

Has the closing had an impact on the living collections of the Insectarium, the Jardin botanique and the Biodôme? Will we be seeing fewer plant or animal species?
Maintaining living collections has been a top priority during the shutdown of our facilities. Employees have taken good care of the plants in the Jardin botanique, the insects in the Insectarium and the animals in the Biodôme.

Jardin botanique

Is the Reception Centre open?
The Reception Centre is open only for access to restrooms, the nursing room and the infirmary, and to visitors looking to renew their Friends of the Garden card.

Are the greenhouses open?
No, the indoor greenhouses are not open to the public until further notice.

Are the pavilions of the Chinese Garden open?
The pavilions of the Chinese Garden remain closed, except for Friendship Hall, which is open.
The restrooms in the Chinese Garden are nevertheless open to visitors.

Is the pavilion of the Japanese Garden open?
The pavilion of the Japanese Garden remains closed.

Is the Tree Pavilion open?
No, the Tree Pavilion site is currently closed for work.

Are the shop and restaurant at the Jardin botanique open?
The Jardin restaurant remains closed. However, the Café Terrasse, located near the rose
garden, is open every day from 9 a.m. to 5 p.m. with a 100% vegetarian summer offer of sandwiches and botanical bowls. The ice-cream counter is open from 11 a.m. every day.

As for the Jardin shop, it welcomes visitors every day from 10 a.m. to 6 p.m. Please note that we welcome a limited number of people at any one time. A hand-cleaning station is located at the entrance. Tables and chairs has also been removed in the food court areas to respect physical distancing measures.

Is the Jardin botanique library open?
The library will not be accessible when the Jardin opens. That service will resume gradually. Information on this subject will soon be available on the library’s website.

Are there accessible toilets on site?
Toilets will be available at the following locations:

  • at the Reception Centre;
  • at the Chinese Garden;
  • in the rest area in front of the Japanese Garden;
  • and note that there are also chemical toilets in various locations.

Is the Balade service available this summer?
No. Because of the exceptional nature of this situation, we will not be able to offer the Balade (electric mini-train) ride service this season.

Is it still be possible to borrow strollers and wheelchairs?
It’s possible to borrow a wheelchair (a strict protocol for cleaning after each use has been implemented). However, it’s not possible to borrow or rent a stroller.

Is the Lunchbox area open to the public?
No, the Lunchbox is not accessible.

Is the horticultural information counter open?
No, the horticultural information counter is closed until further notice.

What are your opening hours?
Visitors to the Jardin botanique must purchase timed tickets before their visit. The opening hours for the Jardin are as follows:

  • Sunday to Thursday: 9 a.m. to 6 p.m.
  • Friday and Saturday: 9 a.m. to 7 p.m.

Planétarium Rio Tinto Alcan

Are the Planétarium Rio Tinto Alcan restaurant and shop open?
The Planétarium Rio Tinto Alcan restaurant remains closed. The Planétarium shop is open from 10:30 AM to 1:30 PM every day from July 13 through September 8.

Are restrooms accessible on the site?
Restrooms will be accessible to the public.

What are your opening hours?
The Planétarium is open from 9 a.m. to 5 p.m. every day from July 13 through September 8. Consult the Planétarium Rio Tinto Alcan film schedule.

The number of spaces being limited to 30 people per show, ticket reservations can be made only online.

Biodôme

Closed. Opening date to be confirmed.

When will the Biodôme reopen?
Construction at the Biodome has resumed and we are currently planning to reintegrate the animals into their habitats. However, it is too early to announce an opening date, given the delays caused by the COVID-19 crisis.

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Ticketing

General questions

I have complimentary tickets that were valid until June 30, 2020. Can I get an extension?
Complimentary tickets that expired on June 30, 2020, will be valid until December 31, 2020. Ticket holders need only present themselves at one of our sites with their complimentary ticket, and access will be granted. However, as site capacity is limited because of the current situation, ticket holders may have to wait for a spot to become available before they can enter the site.

Jardin botanique questions

Is it possible to buy tickets in person?
Timed tickets are on sale on the Space for Life website to allow better control of the number of visitors to the site, and to ensure the safety of all. It is strongly recommended that visitors purchase tickets online to ensure that they can access the site in the time slot of their choice. However, it will be possible to purchase timed tickets on site as well ‒ subject to availability.

I have an Early Bird card. Can I enter the Jardin botanique site in the morning at present?
No, early access is not permitted during the pandemic. Ticket holders will be able to obtain an extension once the pandemic is over. In the current situation, in order to comply with the measures imposed by the Government of Québec and the Directorate of Public Health, we must control all entries to the site, which is not feasible with the Early Bird card between 6 and 9 a.m.

Can I use my Accès Montréal card or my Friends of the Garden card this summer? How can I reserve tickets remotely with these cards?
Valid Accès Montréal and Friends of the Garden cards are accepted for free access to the outdoor gardens. There’s no need to reserve your ticket online in this case, and cardholders are able to access the site (preferably through turnstile 2, near the Pie-IX and Sherbrooke intersection, to limit the number of visitors at turnstile 1) as long as the maximum number of visitors has not been reached. In that event, cardholders may have to wait (a maximum of 30 minutes) for a spot to become available before entering.

I bought a parking pass, but I haven’t used it. Is it possible to extend the validity period?
Yes. Simply go to a ticket office and you’ll be given a 13-week extension.

Planétarium Rio Tinto Alcan questions

Is it possible to buy tickets in person?
Yes, but only for holders of cards entitling them to discounts, based on availability.

Can I use my Accès Montréal card this summer? How can I reserve my tickets remotely with my card?
You’ll be able to purchase your tickets with discount at the ticket counter, based on availability.

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Programming

Are you offering new programming, given that certain activities have been cancelled?
Compliance with the new health regulations and with physical distancing has forced the cancellation of certain activities in the Jardin botanique’s and Planétarium Rio Tinto Alcan’s summer program.

At the Jardin botanique we’ll be offering a lighter program during the months of July and August that will give people the opportunity to reconnect with nature.

Will the event “The Odd Plants of Mrs. Z” at the Jardin botanique be extended?
The event “The Odd Plants of Mrs. Z” ended on March 13 and will not be extended. This event should be back in February 2021.

Is the “Origins” exhibition at the Planétarium Rio Tinto Alcan still accessible to the public?
No, the exhibition will not be accessible to the public.

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Day camps

Will Montréal Space for Life hold its day camps this summer?
Yes, with some adjustments. Thus, the camp will only be in operation on the Jardin botanique site in order to meet the new standards. Parents of children registered at the Biodôme, still under construction, will be reimbursed in full and some, according to the order of registration, will be contacted to be offered a spot at the Jardin botanique. 

What adjustments have been made?

  • We had to review the number of participants.
  • We had to review all of our activities. All stays will therefore have a common core of scientific and recreation activities, with some elements specific to the theme initially chosen.
  • Each child has access to one stay.
  • Camp activities will take place entirely outside, except if the weather does not allow it.
  • Parents won't be able to move about freely on the camp site.
  • There will be no outings (swimming pool and others).
  • Child care hours will be restricted from 8 a.m. to 9 a.m. and from 4 p.m. to 5 p.m. The camp schedule remains from 9 a.m. to 4 p.m.

How will spots be assigned?

  • If you had registered for several stays, you will have to choose only one. First to allow a majority of different children to attend our camps, but also to avoid duplications, because the programming of our camps has been revised and now consists of a large common core.
  • If the number of children interested in a stay exceeds the number of spots available, we will proceed in order of registration ("first come, first served"). The team will contact you to confirm your interest.
  • During the process, please keep your registration active in order to have the chance to access a spot (you remain on the waiting list).

What are the new standards in the COVID context?
We make every effort to ensure the safety of children and our staff. This is our priority.

  1. Physical distancing
    Ensure the prescribed distance between participants and organize a physical environment favoring that same distance between all individuals.
  2. Encourage outdoor activities
    Favor outdoor sites for the programming of activities and limit the use of indoor premises in case of rain only by respecting the maximum number of participants per room to respect physical distancing.
  3. Limitation of physical contact
    Minimize direct and indirect contact between individuals, in particular by scheduling activities and games limiting the sharing of non-disinfected material between participants (balloons, balls, pencils, paint brushes, scissors, helmets, disguises, etc.).
  4. Hygiene measures
    Rigorously apply and enforce sanitary rules, including cleaning and disinfection of premises and equipment, furnishings and sanitary facilities, and personal hygiene routines, including hand washing by participants and staff.

For more information, we invite you to visit https://campsquebec.com/mesures-covid19

Will the guides and educators wear masks?
In agreement with public health, guides and educators will wear masks and visors only when they cannot stand at the prescribed distance from children.

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