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Tips for visitors to the Biodôme

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Buy your timed tickets online

To visit the Biodôme, you must select a specific date and time for your visit when you buy your tickets. Online purchase is strongly recommended.

Download the mobile application prior to your visit

To be ready to visit the Biodôme upon arrival, it is recommended that you download the mobile application beforehand. The mobile application will be available for free on Apple Store and Play Store. It is compatible with iOS and Android mobile platforms.

Minimum supported versions are:

  • Android 6 (Marshmallow)
  • iOS 11

If you don't have a compatible mobile device and wish to visit the Biodôme using the mobile app, go to the Friends of the Biodôme counter to borrow an iPod free of charge. Proof of ID is required for the loan.

* Note that an animal and plant identification guide is also available upon request.

Bring a baby carrier or an umbrella stroller

The use of a baby carrier or umbrella stroller is recommended to make the movement of visitors on the Biodôme's trails and walkways easier. An elevator provides easy access to all levels.

For any other questions, please consult our Questions and Answers section.

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