Global menu

Frequently asked questions

See the most popular questions

Biodôme

All issues

Do I have to buy my tickets before I visit?

To avoid disappointment and waiting in line, we are strongly recommending that you buy your timed tickets online.

Do you offer guided tours?

No, but you can put questions to the science educators at the various ecosystems and use the mobile app or an identification guide to learn more.

Is the Biodôme accessible to people with reduced mobility or with strollers?

Yes. Also, you can borrow wheelchairs and strollers free of charge. To find out more about the wheelchair loan service and guide dogs, go to our adapted services page.

To find out more:  Visitor services

How can I download the mobile app to visit the Biodôme?

The mobile app for visiting the Biodôme is downloadable for free from the App Store and Play Store. It is available for iOS and Android (minimum release required: Android 6 Marshmallow and iOS 11).

If you don’t have a compatible mobile device and want to visit the Biodôme using the mobile app, go to the Société des Amis du Biodôme (Friends of the Biodôme) counter, located in the Biodôme lobby, where you can borrow an iPod at no charge. You’ll need to leave a piece of photo ID (driver’s licence or medicare card) to borrow the device.

Is there a restaurant?

Yes, our gourmet counter offers a full vegetarian menu with hot and cold plate options.

Biosphère

All issues

What is the Biosphère's programming?

The Biosphère offers a rich program. Altogether, the museum suggests around ten exhibitions and artistic installations that stimulate a dialogue between culture, social innovation and the environment. Its activities allow curious minds to better understand the major contemporary environmental issues and uncover solutions to face them.

The museum presents three new exhibitions since August 2021: Colours of the World, Ecolab and Species Without Borders. Colours of the World can be visited even when the museum is closed, as it is an outdoor photography exhibition.

As of 2022, Espace pour la vie will offer new exhibitions and activities at the Biosphère, as well as programs welcoming an engagement and cultural mediation actions that will mobilize citizens in favor of the ecological transition. Stay tuned and follow us online or on social media.

Are access fees for the Biosphère different from the other Montréal Space for Life museums?

The Biosphère's fee schedule is the same as that of Montréal Space for Life.

What are the food services at the Biosphère?

We are currently exploring the best solution to satisfy the public's cravings inside the walls of the museum.

When the weather is collaborating, the land surrounding the Biosphère is perfect for a picnic. Tables are set out on the lawns and in the woodland surrounding the museum. You will also find garbage bins to keep the park clean.

On Île Sainte-Hélène and Île Notre-Dame, the Ste-Hélène Bistro-Terrasse, the Bistro du circuit, the Roulotte and Bar-terrasse on Jean-Doré beach as well as the food offer at the Casino de Montréal can meet your needs.

To find out more about the restaurants and food services located near the Biosphère, visit the Parc Jean-Drapeau website.

How do we access the Biosphère?

By metro

The best way to get to the Biosphère is by metro! The entrance to the museum is a 3-minute walk from Jean-Drapeau Station (yellow line).

By bike

Take the bike paths passing through the Jacques-Cartier bridge (from the South Shore or downtown Montréal) or the Concorde bridge (from the Old Port of Montréal). BIXI stations are located on Île Sainte-Hélène.

By car

Via the Jacques-Cartier bridge :

From Montréal:

  • Take the La Ronde / Parc Jean-Drapeau exit.
  • Follow the directions to get to the Biosphère.

From Longueuil:

  • Take the La Ronde / Parc Jean-Drapeau exit.
  • Follow the directions to get to the Biosphère.

Via the Bonaventure Expressway (from downtown, via University Street):

  • Take exit 2, avenue Pierre-Dupuy / Port de Montréal.
  • Follow the directions for Parc Jean-Drapeau.
  • On the Concorde bridge, at the 1st stop sign, turn right (Chemin Macdonald).
  • Continue straight until the "Biosphère" sign, then turn left.

By river shuttle

During the summer season, look for the itineraries, schedule and prices on the Navark Cruises website.

For more details, see our access to the Biosphère page.

Can we enter the Biosphère building to enjoy the view without paying for the exhibitions' access?

As the entire site is a museum, you have to pay an entrance fee. A ticket gives you access to the exhibitions and one of the most beautiful views of Montréal.

Space for Life

All issues

Are the Jardin botanique and the Insectarium in the same building?

No, they are about 10 to 15 minutes apart on foot or 5 minutes by car.

Is it easy to travel between the museums?

It's easy to travel between the Jardin botanique, Insectarium, Biodôme and Planétarium Rio tinto Alcan on foot or by car. The Insectarium is on the same site as the Jardin botanique, and the Biodôme and Planetarium are about a 10-minute walk away from the Insectarium.

You can easily get to the Biosphère by metro from the other museums. From the Pie-IX or Viau metro stations, on the green line, take the Angrignon direction towards the Berri-UQAM station. After a transfer on the yellow line, you exit at the Jean-Drapeau station, very close to the Biosphère Museum. The ride takes about 35 minutes.

What are the museums’ rates and opening hours?

You’ll find museum schedules here.

You’ll find museum rates here.

Who is eligible for the Communauté métropolitaine de Montréal (CMM) resident rate?

Starting May 2022, residents of the Communauté métropolitaine de Montréal (CMM) benefit from a reduction on admission fees at Space for Life museums.

The CMM includes the 80 municipalities of the agglomerations of Longueuil and Montréal as well as the North Shore and South Shore of the city. With this map of the CMM you can trace its territory.

Carte CMM

Longueuil agglomeration

  • Boucherville
  • Brossard
  • Longueuil
  • Saint-Bruno-de-Montarville
  • Saint-Lambert

Montréal agglomeration

  • Baie-d'Urfé
  • Beaconsfield
  • Côte-Saint-Luc
  • Dollard-des-Ormeaux
  • Dorval
  • Hampstead
  • Kirkland
  • L'Île-Dorval
  • Montréal
  • Montréal-Est
  • Montréal-Ouest
  • Mont-Royal
  • Pointe-Claire
  • Sainte-Anne-de-Bellevue
  • Senneville
  • Westmount

North Shore

  • Blainville
  • Boisbriand
  • Bois-des-Filion
  • Charlemagne
  • Deux-Montagnes
  • L'Assomption
  • Lorraine
  • Mascouche
  • Mirabel
  • Oka
  • Pointe-Calumet
  • Repentigny
  • Rosemère
  • Sainte-Anne-des-Plaines
  • Sainte-Marthe-sur-le-Lac
  • Sainte-Thérèse
  • Saint-Eustache
  • Saint-Joseph-du-Lac
  • Saint-Sulpice
  • Terrebonne

South Shore

  • Beauharnois
  • Beloeil
  • Calixa-Lavallée
  • Candiac
  • Carignan
  • Chambly
  • Châteauguay
  • Contrecoeur
  • Delson
  • Hudson
  • La Prairie
  • Léry
  • Les Cèdres
  • L'Île-Cadieux
  • L'Île-Perrot
  • McMasterville
  • Mercier
  • Mont-Saint-Hilaire
  • Notre-Dame-de-l'Île-Perrot
  • Otterburn Park
  • Pincourt
  • Pointe-des-Cascades
  • Richelieu
  • Saint-Amable
  • Saint-Basile-le-Grand
  • Saint-Constant
  • Sainte-Catherine
  • Sainte-Julie
  • Saint-Isidore
  • Saint-Jean-Baptiste
  • Saint-Lazare
  • Saint-Mathias-sur-Richelieu
  • Saint-Mathieu
  • Saint-Mathieu-de-Beloeil
  • Saint-Philippe
  • Terrasse-Vaudreuil
  • Varennes
  • Vaudreuil-Dorion
  • Vaudreuil-sur-le-Lac
  • Verchères

Laval

  • Laval

What is the best way to get a map of the museums?

A map will be given to you at the reception desk of all our institutions. If you’d like to look at a map or print one out now, please refer to the following pages.

Insectarium

All issues

What is the Insectarium's Metamorphosis project?

With its new configuration, the Montréal Insectarium invites the public to meet real, living insects in an immersive atmosphere.

The team has completely revised its approach to provide a new museum and educational experience. The goal? Contribute to change the way humans see insects in order for them to develop what we call “entomophilia” at the Insectarium—the appreciation or valorization of insects. This transformation will take place through a unique immersive visit experience where visitors will first be invited to put themselves in the place of insects, then encouraged to connect with them in an intimate way, to discover their great diversity, and then to spend quality time in their company in the Great Vivarium.

The architectural concept of the Metamorphosis project received an Award of Merit from Canadian Architect magazine in December 2018. It was the result of an international architectural competition won by the consortium of five architectural and engineering firms : Kuehn Malvezzi, Pelletier de Fontenay, Jodoin Lamarre Pratte architectes, Dupras Ledoux and NCK.

Is the memory of the founder of the Insectarium Georges Brossard honoured in the new museum?

Mr. Brossard's legacy is honoured with a stele erected in his memory on the esplanade of the new museum.

How can I download the mobile app to visit the Insectarium?

The Insectarium's mobile app is available for free download on the App Store and Play Store. It is available on iOS and Android mobile platforms (minimum versions required: Android 6 Marshmallow and iOS 11).

IOS Link | Android Link

Are there spaces for breastfeeding?

Yes, a specially designed space is available.

Do we have to do the whole visit?

As the site visit is unidirectional, it is mandatory to go through all the galleries.

Jardin botanique

All issues

Is it possible to buy a plant from the Jardin botanique?

Unfortunately, the Jardin botanique de Montréal does not sell its plants to the public as a rule. There are exceptions, such as the Great Gardening Weekend and special plant sales at the Garden’s boutique.

Occasionally, the Jardin botanique’s affiliated societies also organize plant sales. However, these special events are generally reserved for members.

Can I take a picnic to the Garden?

Unfortunately, the Montréal Botanical Garden’s official policy does not allow picnics on site, except in areas that are designated for meals (the picnic areas situated in front of the Lion statue and at the Frédéric Back Tree Pavilion). The restaurant’s patio offers outdoor tables, and you can eat a meal there brought from home.

Please note that alcoholic beverages, chairs, coolers and blankets are not authorized inside the Garden. Only alcoholic beverages purchased on site can be consumed at the Garden’s restaurant, on its patio.

You can also start with a visit to the Garden and then enjoy a peaceful picnic at Maisonneuve Park. Afterwards, you could always come back to the Garden to continue your visit. Just let the attendant at the gate know that you’ll be coming back and he or she will stamp your hand as proof you have already paid for admission when you return. If you need to leave the Garden and use a parking lot, use the Insectarium’s lot (the second traffic light east of Pie-IX, near Maisonneuve Park).

Can I use my tripod or other photography equipment at the Jardin botanique?

Tripods and monopods cannot be used in the exhibition greenhouses or the pavilions. However, a tripod can be used in the outdoor gardens*.

You must not block visitor traffic or interfere with employees’ work. You also may not set up your tripod in certain areas (these areas are marked as areas where walking is prohibited), in areas that are off limits to visitors or flower beds. For certain exhibitions, flash may be prohibited.

* Exception: For safety reasons, tripods are not permitted in the Chinese Garden during the “Gardens of Light” event when there are a lot of visitors. Tripods will only be tolerated when there are not many visitors on site.

Are there courses or workshops on horticulture and/or botany?

The Friends of the Botanical Garden organize courses and workshops for amateurs. Visit this page for more information about courses and workshops at the Garden (french only).

Professional-level courses towards a general DEP in horticulture followed by an ASP are given by the École des Métiers de l'Horticulture (french only).

Does the Jardin botanique accept plant donations?

Donations from individuals are rarely accepted. The Jardin botanique only accepts donations of rare, uncommon plants that are not in its collections and are well identified. In addition, with the exception of plants of horticultural origin, the natural origin of the plant must be certified in several cases.

If your plants are too big for your apartment or you are moving and have to leave your plants behind, we suggest that you offer them to community centers, schools, daycares, churches or hospitals.

On the other hand, some horticultural and ecological clubs organize plant exchange days for their members.

Finally, there are networks on the Web that allow you to offer your surplus to other gardeners in your neighborhood.

Planétarium Rio Tinto Alcan

All issues

What does admission to the Planétarium Rio Tinto Alcan include?

Your ticket to the Planétarium allows you to attend one of our double show programs on the same day. It also gives you access to current exhibitions.

See the complete show schedule.

Are the Planetarium and its theatres wheelchair-accessible?

Yes, the entire building is wheelchair-accessible. Both theatres have designated areas for wheelchairs.

Does the Planétarium Rio Tinto Alcan have a free section?

Yes, it is possible to visit the exhibitions for free during regular opening hours. It includes various interactive kiosks, multimedia games and projections in addition of temporary exhibitions.

Are the Planétarium Rio Tinto Alcan's shows appropriate for children?

The shows are designed for people 7 years of age and older. The Montréal Space for Life does not recommend bringing younger children (0 to 6 years old) as the shows can be very upsetting for a young audience due to the sound level and special effects (“vertigo” effect, storm, etc.).

Please note that, out of respect for the other visitors, anyone who cannot remain quiet during the show will be asked to leave the theatre without refund. 

Espace pour la vie Passport

All issues

How do I renew my Passport?

  1. Access the portal
  2. Click on the Renewal button

    Step 1 - Passport
  3. Click on the Add and go to Cart button
  4. If applicable, enter the promotional code received by email, click on the + button and then click on the Payment button

    Step 2 - Passport
  5. Make adjustments to the members, if necessary

    Step 3 - Passport
  6. Pay

Receive email with new expiration date Holders can also come on site to proceed with the renewal.

The renewal button will automatically appear within 45 days of the Passport expiry on the portal homepage.

If I renew my passport in advance, will I be penalized?

No, the renewal consists of 365 days which are added to the days remaining on the Passport.

I want to change my passport type (SOLO, SOLO + child, MULTI). How do I proceed?

To change the type of Passport at the time of renewal, you must contact the Espace pour la vie Customer Contact Centre at 514 868-3000 or go to one of our museums.

How can I take advantage of the renewal discount?

Passport holders will receive an email with a promotional code in the weeks leading up to their passport's expiration date.

This code can be used at the time of renewal.

Step 2 - Passport

What happens if I book tickets and can't show up? Can I cancel a reservation?

Yes, by writing to us using this form. Your confirmation code found in your receipt email will be required.

Please note that repeated no shows for reserved tickets may lead the City to suspend or cancel your Espace pour la vie Passport rights (see Terms and Conditions).